Following on from ATA's survey about victorian customers with solar being hit with Time of Use tariffs, I contacted my reatiler (Red Energy) and then my distributor(Jemena) to try and have this removed.
My reply from Red Energy was:
"The moratorium on time of use tariffs is in place for non solar customers mainly with respect to the new meters being rolled out by the government. As you are a solar customer, this time of use tariff is applied by the supplier and not Red."
Today I had a call back from Jemena. They say that the retailer CAN elect to offer me a flat rate tariff, and some retailers in fact do. They also indicated that the government approves network tariffs set by suppliers. I also expressed my feelings on the timing of the peak period (7AM - 11PM) and there was an indication that Jemena may be looking to make this more reasonable in the future.
What this seems to mean is:
1) we need to lobby government more (which I believe ATA is doing, and I also CC'd my email to Jemena to local politicians.
2) I need to contact my retailer armed with this new information and request (again) that my TOU tariff be set to a flat rate.
Has anybody actually had any luck with getting TOU tariffs removed ?


